Help & Support
Need assistance? We're here to help! Find answers to common questions or reach out to our support team.
📧Contact Us
For any queries, technical support, feedback, or assistance, please reach out to us at:
We typically respond within 24-48 hours during business days.
❓Frequently Asked Questions
Can you transfer high score to other device?
Yes, but only during a full device backup and restore. When a user restores a new phone from a backup (like iCloud or Google Drive), their high score data will be transferred. It does not automatically sync between different devices (like a phone and a tablet) in real-time.
Does the game require an internet connection?
No, Super Chickens is a fully offline game. Once installed, you can play it anywhere, anytime without needing Wi-Fi or mobile data. The game does not require any internet connection to function.
Does the game collect any personal information or data?
No, Super Chickens does not collect, store, or transmit any personal information or data. The game does not ask for any device permissions, does not use tracking or analytics, does not require internet, and all game progress is stored locally on your device. Your privacy is our top priority.
How do I control the game?
Super Chickens uses simple one-finger sliding controls. Just slide your finger left or right on the screen to move your basket and catch the falling eggs while avoiding the poop. The controls are intuitive and perfect for players of all ages.
Is the game suitable for children?
Yes, Super Chickens is designed as a family-friendly game suitable for children. There is no violence, no inappropriate content, no ads, and no in-app purchases. The game is safe and enjoyable for players of all ages. For more information, please visit our Age Suitability page.
Are there any in-app purchases or advertisements?
No, Super Chickens is completely free to play with no in-app purchases and no advertisements. Once you download the game, you have full access to all features without any hidden costs or interruptions.
What happens if I uninstall the game? Will I lose my progress?
Yes, if you uninstall the game, all local game data including your scores and progress will be deleted. However, if you're on iOS and have iCloud sync enabled, your data may be preserved. We recommend backing up your device before uninstalling if you want to preserve your progress.
Is the game available on both iOS and Android?
Yes, Super Chickens is available on both iOS (App Store) and Android (Google Play Store). You can download it from either platform and enjoy the same great gameplay experience.
How can I improve my high score?
Practice makes perfect! Focus on timing your movements to catch as many eggs as possible while carefully avoiding the falling poop. The game difficulty increases gradually, so keep playing to improve your reflexes and hand-eye coordination. Stay calm and focused for the best results!
I found a bug or have a feature suggestion. How can I report it?
We love hearing from our players! Please email us at superchickens@obvitree.in with details about the bug or your feature suggestion. Your feedback helps us make Super Chickens even better!
How do I request a refund?
The refund process differs between iOS and Android platforms:
🍎Apple App Store (iOS)
Always contact Apple directly - developers cannot issue refunds on iOS.
- Visit reportaproblem.apple.com
- Log in with your Apple ID
- Find the purchase and click "Report a Problem"
- Select "Request a refund" and provide a reason
Refunds are reviewed case-by-case and not guaranteed. You'll typically receive a response within 24-48 hours. Refunds can take 48 hours to 30 days depending on your payment method.
🤖Google Play Store (Android)
Time-sensitive process:
If less than 48 hours:
- Go to Google Play Store
- Find "Order history" in account settings
- Select the order and click "Request a refund"
- Decision usually within 15 minutes (up to 4 business days)
If more than 48 hours:
- Contact the developer directly
- Find "Developer contact" on the app's Play Store page
- Email superchickens@obvitree.in with your refund request
- We handle returns on a case-by-case basis
📚Additional Resources
For more information about Super Chickens, please visit our other pages:
Learn about how we protect your privacy and data.
Read our terms and conditions.
Information about age appropriateness and safety.